Refund Policy

7-day withdrawal

Full refund within 7 days of payment if paid features (premium content, AI generation, downloads) were not used.

Cancelling after use

Cancel any time before the next billing date and keep access until then. Annual plans are refunded minus used months at the monthly rate.

Digital materials

Reports and templates already opened or downloaded cannot be withdrawn (Korean E-Commerce Act Art. 17(2)); this is shown before purchase.

Custom reports and reviews

Custom work such as market-entry briefs and tender fit reviews is fully refundable until work starts; after that, we refund the balance minus work done. Once delivered, the digital-materials rule applies.

Outages

If the Service is unavailable for 72+ consecutive hours due to us, we extend or refund that period.

How

Email 73036396@naver.com with your account email and payment date; handled within 3 business days.

Last updated 2026-10-31